Repetitive strain injury (RSI)

Symptoms of RSI

The symptoms of RSI can range from mild to severe and usually develop gradually. They often include:

• pain, aching or tenderness
• stiffness
• throbbing
• tingling or numbness
• weakness
• cramp

At first, you might only notice symptoms when you're carrying out a particular repetitive action.

But without treatment, the symptoms of RSI may eventually become constant and cause longer periods of pain. You may also get swelling in the affected area, which can last for several months.

What to do if you think you have RSI

If you develop symptoms of RSI and think it may be related to your job, speak to your employer or occupational health representative.

It may be possible to modify your tasks to improve your symptoms. 

See your GP if symptoms continue, despite attempts to change how you work.

Read more about diagnosing RSI.

What causes RSI?

RSI is related to the overuse of muscles and tendons in the upper body.

Certain things are thought to increase the risk of RSI, including:

• repetitive activities
• doing a high-intensity activity for a long time without rest
• poor posture or activities that involve working in an awkward position

Cold temperatures and vibrating equipment are also thought to increase the risk of getting RSI and can make the symptoms worse. Stress can also be a contributing factor.

Jobs that involve repetitive movements can lead to RSI, such as working on an assembly line, at a supermarket checkout or on a computer.

Your work environment should be as comfortable as possible. You should ideally have a workplace assessment so that any adjustments needed can be made.

Your employer has a legal duty to try to prevent work-related RSI and ensure anyone who already has the condition doesn't get any worse.

How RSI is treated

The first step in treating RSI is usually to identify and modify the task or activity that is causing the symptoms. If necessary, you may need to stop doing the activity altogether.

To relieve symptoms, your GP may recommend taking paracetamol or a short course of a non-steroidal anti-inflammatory drug, such as ibuprofen. They may also suggest using a hot or cold pack, elastic support or splint.

You may also be referred to a physiotherapist for advice on posture and how to strengthen or relax your muscles. Some people find that other types of therapy help to relieve symptoms, including massage, yoga and osteopathy.

Read more about treating RSI.

How to prevent RSI

Most employers carry out a risk assessment when you join a company to check that your work area is suitable and comfortable for you. You can request an assessment if you haven't had one.

There are also things you can do to help reduce your risk of getting RSI, such as:

• maintaining good posture at work – see how to sit at a desk correctly 
• taking regular breaks from long or repetitive tasks – it's better to take smaller, more frequent breaks than one long lunch break
• trying breathing exercises if you're stressed

If you work at a computer all day, make sure your seat, keyboard, mouse and screen are positioned so they cause the least amount of strain.

See tips on preventing RSI for more detailed advice about using a mouse and keyboard at work.